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Supply Chain Database – Oil & Gas Services Supplier

The Challenge
A supplier of Oil & Gas services and products was using a number of legacy systems and a manual paper based system to supplier services, products and line items to their customers. They were finding it increasingly difficult to manage demand and needed a more integrated supply chain database to manage their services, production deliverables and stock items used.

The Solution
We developed a database to manage their personnel resources, services delivered and line items to feed their supply chain delivery more efficiently. We provided them with a web interface so that their customers could request support services and line items on line 24/7. The database integrated with their procurement system and HR system and allowed the customer to track activities on all jobs being undertaken, resources used and what stock items were needed on the jobs.

The Benefits

  • The supplier could manage customer demand more efficiently.
  • Admin and manual processes were dramatically reduced.
  • Resources could be tracked easily.
  • Multi sites for the same operation could share resources, tools and stock.
  • Inventory management became easier and the supplier could re-order line items on time.
  • The supplier could take advantage of 24/7 work requests from his customers.
  • The supplier could track all his resources and be able to manage capacity and availability better.